Refund policy
Returns & Refund Policy
At Bhavs Boutique, every piece is carefully checked and packed by hand before it reaches you.
All sales are final
We do not accept returns or exchanges for change of mind, incorrect size selection, colour preference, or delayed delivery. Please review the product description, measurements and Size Guide before ordering.
Damaged, defective or incorrect items
A refund or replacement is available if an item arrives damaged, has a manufacturing defect, or is different from what you ordered.
How to make a claim
- Contact Bhavs Boutique on WhatsApp at +91 84669 95353 within 48 hours of delivery.
- Provide your order number and clear photos or video of the issue. An unboxing video is helpful where available.
- We will review the claim within 2 business days. Approved refunds are returned to the original payment method within 7–10 business days.
Conditions
- Claims after 48 hours cannot be accepted.
- Items must be unused, unwashed and in original packaging with tags attached.
- Normal colour variation from screens, photography or lighting is not a defect.
- Minor irregularities in handloom, handwork, maggam and printed fabrics are natural characteristics.
- Customised, altered and blouse-stitched items cannot be refunded.
For help before ordering, contact us on WhatsApp or email bhavsboutique.in@gmail.com.